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    Job · 17896605

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 36d ago

    ₹1.8L - ₹2.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,


    We are currently hiring for customer support role. The candidate should possess excellent communication skills in english and be passionate about assissting customers by resolving the


    Job Role: Customer Support Executive

    Location: Kolkata

    Salary: 15k to 21K CTC + 3k Quaterely Bonus

    Working: 6 days


    Eligibility Criteria


    • Freshers are welcome to apply.
    • Graduates/Undergraduates with strong communication skills can be considered.
    • Excellent spoken English and interpersonal skills.
    • Basic computer knowledge and good typing skills.
    • Candidates who are customer-centric, adaptable and eager to learn are preferred.

    Key Responsibilities


    • Handle customer inquiries via phone,e-mail or chat in a professional manner.
    • Resolve customer concerns and provide accurate information.
    • Record customer interactions and update relevant information in the system.
    • Ensure timely follow-up and resoluiton of customer concerns


    Interested candidates can share their updated resume on [phone removed] (Aadya)


    #CustomerSupport#fresher#Communcationskills#Voice Process#ResolvingQueries#Gracda#customerhandling#inboundcalls#bpo#icse#customercare#cse#blendedprocess#voi #hiring#cbse#Englishspeaking #fresherhiring #jobs2026 #customerhandling #Bpocsa #workfromoffice #CSAHiring #freejobs #csajobs#2026hirings #12thpassjobs #bpo #kolkata



    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceCustomer SupportcseCustomer CareCcaSolving QueriesDomestic BPOInbound CallsFresher HiringCustomer HandlingDomestic ProcessBpo Non VoiceCustomer Relationshipbponon voice processvoice processChat ProcessBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Support Executive · waiting for your command