Customer Support Executive

CUSTOMER SUPPORT EXECUTIVE KOLKATA

Job Location

Kolkata

Job Role

Customer Support Executive

Experience

- Freshers can apply

- Experienced candidates can apply

- Candidates looking for an immediate opportunity are encouraged to apply.

Eligibility

- Graduates and Undergraduates – Both can apply

- No specific stream required.

- Candidates with good communication and customer-handling skills will be preferred.

Salary

12,000 – 20,000 per month

Salary will depend on the candidate's communication skills, experience, interview performance, and process requirements.

Working Days

6 Days Working

- 1 rotational weekly off

- Shift timings may vary according to the process.

Key Responsibilities

- Handle customer queries through the assigned support channel.

- Provide accurate information and solutions to customers.

- Maintain professional and polite communication with customers.

- Understand customer concerns and resolve them effectively.

- Follow company policies, processes, and quality standards.

- Maintain proper records of customer interactions.

- Escalate complex issues to the concerned team when required.

- Ensure a positive customer experience.

Candidate Requirements

- Good communication skills.

- Basic to good English communication.

- Hindi communication will be an added advantage.

- Good listening and problem-solving skills.

- Basic computer knowledge.

- Positive attitude and willingness to learn.

- Ability to work in a customer-focused environment.

- Immediate joiners preferred.

Why Apply?

Fresher & Experienced candidates eligible

Graduate & Undergraduate candidates eligible

Salary up to 20,000/month

Easy selection process

Immediate joining opportunities

Customer support profile

Limited vacancies

How to Apply

Interested candidates can share their updated CV or directly contact:

HR Aradhna

[phone removed]

Apply now – Immediate openings in Kolkata!