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    Job · 17297495

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 39d ago

    ₹1.2L - ₹2.5L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    || Hiring alert ||

    Hello job seekers,


    We are currently hiring for Customer Support Executives.


    Location: Lucknow


    Experience: Fresher & Experienced.

    Qualification: Graduate & Undergraduate.


    Salary: upto 17k to 21k ctc


    Roles and Responsibilities

    • Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
    • Provide accurate information on products/services to customers through effective communication skills.
    • Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
    • Maintain records of all interactions with customers using CRM software or other tools.
    • Escalate complex issues to senior team members when necessary.

    Interested candidates can apply or contact us for further details.

    Muskan([phone removed])


    Best Regards,

    Shining stars ITPL

    HR Executive.



    #bpo#hiring#alert#customersupport

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseCustomer CareCcaInbound ProcessSolving QueriesDomestic BPOCustomer HandlingDomestic ProcessChaticsecbseCommunication SkillsFreshervoicebponon voice processvoice processChat ProcessBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.3L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command