Customer Support Executive
SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 39d ago
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About this role
|| Hiring alert ||
Hello job seekers,
We are currently hiring for Customer Support Executives.
Location: Lucknow
Experience: Fresher & Experienced.
Qualification: Graduate & Undergraduate.
Salary: upto 17k to 21k ctc
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
- Provide accurate information on products/services to customers through effective communication skills.
- Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software or other tools.
- Escalate complex issues to senior team members when necessary.
Interested candidates can apply or contact us for further details.
Muskan([phone removed])
Best Regards,
Shining stars ITPL
HR Executive.
#bpo#hiring#alert#customersupport
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About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹1.3L – ₹2.5L PA
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