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    Job · 17263497

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 39d ago

    ₹1.8L - ₹2.8L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Job Seekers,

    Greetings from Shining Stars ITPL


    HIRING - CUSTOMER SUPPORT EXECUTIVE


    Process : E-Commerce

    Role: Customer Support Executive - Voice Process

    Location : Kolkata

    Eligibility : UG/Graduate - All Can Apply

    Shift : Rotational Shift

    Salary - 16,000 CTC - 24,000 CTC [Based on Experience] + Quarterly Bonus


    Requirements:

    • Good Communication Skills [ English Fluency ]
    • Customer handling Skills
    • Comfortable Working in rotational Shift
    • Freshers & Experienced candidates can apply

    Roles & Responsibilities

    • Handle customer queries and complaints.
    • Provide accurate product/service information.
    • Resolve customer issues quickly.
    • Maintain good customer relationships.
    • Respond to calls, emails, and chats.
    • Record customer interactions and feedback.
    • Follow up on customer concerns.

    Immediate Joiners Preferred


    Apply Now

    VAHIDA KHAN - [phone removed]


    Best Regards,

    Vahida Khan

    HR Specialist

    Shining Stars ITPL


    #Hiring #JobOpening #CustomerSupport #CustomerService #CustomerSupportExecutive #VoiceProcess #EcommerceJobs #ECommerce #KolkataJobs #JobsInKolkata #FreshersJobs #GraduateJobs #UGJobs #BPOJobs #CallCenterJobs #CustomerCare #ImmediateHiring #JobVacancy #CareerOpportunity #KolkataHiring #WestBengalJobs #QuarterlyBonus

    Sourced from naukri

    Skills

    Customer ServiceEnglish LanguageCustomer SupportFluent EnglishcseCustomer CareBpo Customer ServiceSolving QueriesFresher HiringCustomer HandlingicsecbsebpoISCvoice processInbound Voice ProcessVoice SupportGood Communication In EnglishBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.8L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command