Customer Support Executive
Antriac Lifestyle · Pune · onsite · Posted 39d ago
About a minute. You'll make an account on the way through.
About this role
We are looking for a young, energetic, and passionate individual to join our team as a Customer Support Executive at Antriac Timepieces.
Role Overview:
You will handle customer queries and support across WhatsApp, Instagram, and phone calls, ensuring smooth and professional communication with customers.
Key Responsibilities:
* Respond to customer messages on WhatsApp & Instagram
* Handle customer calls professionally
* Provide accurate information about products, orders & delivery
* Resolve issues and escalate when required
* Maintain proper follow-ups and communication records
* Ensure high customer satisfaction
Requirements:
* Good communication skills
* Comfortable in Hindi, English, and Marathi
* Responsible, punctual & proactive attitude
* Ability to handle multiple chats at once
* Basic understanding of online customer support
* Willingness to learn and grow
We are looking for someone who:
* Can confidently talk and chat with customers
* Stays calm while handling complaints
* Has a problem-solving mindset
* Can work in a fast-paced environment
Address: Rajendra Nagar, Pune 411030
How to Apply / Contact Us:
You can reach out to us via call, WhatsApp, or email to share your resume:
- Phone / WhatsApp: [phone removed]
- Email: [email removed]
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