Customer Support Executive

HELLO JOB SEEKERS

GREETINGS FROM SHININGSTARS ITPL

HUGE OPENING FOR CUSTOMER SUPPORT :

Hiring For Noida

Process - Voice Process

Ug/Grad Can apply

Fresher/Experience can apply

Rotational Shifts

Working Days - 6

Salary - 18k - 23k CTC

Hiring For Lucknow:

Process - Chat & Voice

Ug/Grad Can apply

Fresher/Experience can apply

Rotational Shifts

Working Days - 6

Salary - 15K - 19K CTC

Hiring For Gurugram:

Process - Voice

Graduation is mandatory

Fresher/Experience can apply

Rotational Shifts

Working Days - 6

Quarterly Bonus - 2700

Salary - 15k - 23k CTC

Roles And Responsibilities -

• Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
• Document customer interactions and outcomes in a clear and concise manner
• Proactively identify and escalate issues to the appropriate department, as needed
• Excellent written and verbal communication skills
• Strong problem-solving and decision-making skills
• Ability to work well and handle difficult customer situations with empathy and professionalism.

Skills :

1. Excellent Communication Skills In English Required

2. Problem-Solving Skills

3. Customer Handling

4. Product Knowledge

5. Time Management

INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON MENTIONED NUMBER

([phone removed] - UJWAL)

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