Customer Support Executive
Globiva · Gurugram · onsite · Posted 41d ago
₹50.0K - ₹2.2L PA0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities :
- Handle Inbound and outbound customer interactions.
- Resolving customer queries, concerns and service related issues.
- Manage customer requests through multiple communication channels, including calls, chat.
- Maintain accurate records annd customer interaction details using relevant system.
Preferred candidate profile :
- Excellent communication skills required.
- Undergraduate and graduate candidates are eligible to apply.
- Fresher and experience candidate with excellent English communication skills are required.
- Strong verbal and written communication skills required.
- Basic computer proficiency and knowledge of MS office applications, including MS excel.
- Salary : Up to 2.5 LPA
- 6 Days working / Rotational shifts
- Location : Gurugram
How to apply :
Interested candidates can contact us via call or whatsapp to schedule their interview
HR Bhumika - [phone removed]
Sourced from naukri
Skills
Insurance Salescustomer satisfactionCustomer SupportBanking ProcessUpsellingSolving QueriesDomestic ProcessCallingbpoinboundTelecalling
About Globiva

Globiva
BPO
3.0k+
employees
2017
9 years old
Gurgaon/Gurugram, Haryana
India
₹50K – ₹2.3L PA
This role
About
Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.
Industries
BPORecruitment
Employee ratings
1,936 reviews
3.0/ 5
Culture
2.9
Career growth
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