Customer Support Executive
Suvit Fintech · Bengaluru · onsite · Posted 41d ago
₹2.0L - ₹3.2L PA0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Handle customer queries through calls, emails, and chats.
- Understand and resolve customer issues related to the product.
- Troubleshoot basic product-related concerns and coordinate with internal teams when required.
- Follow up with customers and maintain proper records.
- Understand customer feedback and recurring issues.
Preferred candidate profile
- Good communication and listening skills.
- Customer-focused attitude with good problem-solving ability.
- Basic understanding of computers and software.
- Tally/Accounting knowledge will be an added advantage.
- Freshers with good communication skills are welcome.
Sourced from naukri
Skills
Customer ServiceCustomer Retentioncustomer satisfactionCustomer SupportCustomer CareSolving QueriesInbound CallsCustomer QueriesCustomer HandlingCustomer ManagementCustomer RelationshipClient Satisfactionvoice processVoice Support
About Suvit Fintech
Suvit Fintech
Financial Services
None
IN
₹5.8L PA avg
Avg at Suvit Fintech
₹2L – ₹3.3L PA
This role
About
Platform integrating accounting and tax solutions to streamline financial data management and enhance operational efficiency.
Employee ratings
2 reviews
4.4/ 5
Culture
4.0
Career growth
3.5
Work-life
3.5
Employees rate it well for
Company Culture44Overall Company44
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