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    Job · 16752389

    Analytical Technologies logo

    Customer Support Executive

    Analytical Technologies · Pune · onsite · Posted 41d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Description / Responsibilities

    Looking for Young /Experienced Dynamic Customer Support Executive

    Key Responsibilities

    • Handle customer queries through calls, emails, chat, or other communication channels.
    • Provide accurate information and timely resolutions to customer concerns.
    • Maintain a high level of customer satisfaction and service quality.
    • Follow up with customers and ensure issues are resolved within the required timeline.
    • Maintain customer records and update relevant information in the system.
    • Coordinate with internal teams to resolve customer issues.
    • Handle customer complaints professionally and escalate complex issues when required.

    Desired profile of the candidate

    He/She Should have the relevant experience in Same Field.

    Work experience is required of CSS ( More than 1 Year ).

    Timing & Holiday - 9.30 to 6.00 Monday to Saturday ,Sunday Off.

    Sourced from naukri

    Skills

    Customer ServiceCustomer EngagementCustomer SupportCustomer CareCustomer InteractionCustomer HandlingCommunication Skills

    About Analytical Technologies

    Analytical Technologies logo

    Analytical Technologies

    201-500

    employees

    1972

    54 years old

    Vadodara, Gujarat

    India

    ₹2.6L PA avg

    Avg at Analytical Technologies

    About

    Analytical Technologies Limited is a trusted provider of advanced analytical and laboratory instruments. We deliver high-quality, innovative solutions to industries, laboratories, and research institutions across India with focus on precision quality

    Industries

    AnalyticsBiotechnologyChemicalClinical TrialsMedical DevicePharmaceutical

    Employee ratings

    10 reviews

    2.7/ 5

    Culture

    4.2

    Career growth

    3.7

    Work-life

    3.8

    Employees rate it well for

    Company Culture28Overall Company27

    Find them on

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    Customer Support Executive · waiting for your command