Customer Support Executive
SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 42d ago
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About this role
Hi Job Seekers
We are hiring Customer Support Executives role in Kolkata. The ideal candidate should have excellent English communication skills and a customer-centric approach to handle customer queries efficiently.
Location - Kolkata
Salary & Benefits - Up to 21,000 CTC
Key Responsibilities-
- Handle inbound and outbound customer calls.
- Resolve customer queries and provide appropriate solutions.
- Maintain high levels of customer satisfaction.
- Document customer interactions accurately in the system.
- Meet quality and productivity targets.
Eligibility-
- Graduate or Undergraduate (as per company guidelines).
- Excellent verbal communication skills in English.
- Freshers and experienced candidates are welcome to apply.
- Comfortable working in rotational shifts, including night shifts.
- Basic computer knowledge and typing skills.
Preferred Skills-
- Strong communication and interpersonal skills.
- Problem-solving ability.
- Customer-focused attitude.
- Ability to work in a fast-paced environment.
Interested candidates can apply here or share their updated resume for further discussion to-
HR Reba - [phone removed]
#BPO #HiringNow #CustomerSupport #CustomerCalling #Kolkata Hiring #VoiceProcess #Semivoice
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About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹2L – ₹2.8L PA
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