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    Job · 16610042

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 42d ago

    ₹2.0L - ₹2.8L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Job Seekers


    We are hiring Customer Support Executives role in Kolkata. The ideal candidate should have excellent English communication skills and a customer-centric approach to handle customer queries efficiently.


    Location - Kolkata

    Salary & Benefits - Up to 21,000 CTC


    Key Responsibilities-

    • Handle inbound and outbound customer calls.
    • Resolve customer queries and provide appropriate solutions.
    • Maintain high levels of customer satisfaction.
    • Document customer interactions accurately in the system.
    • Meet quality and productivity targets.

    Eligibility-

    • Graduate or Undergraduate (as per company guidelines).
    • Excellent verbal communication skills in English.
    • Freshers and experienced candidates are welcome to apply.
    • Comfortable working in rotational shifts, including night shifts.
    • Basic computer knowledge and typing skills.

    Preferred Skills-

    • Strong communication and interpersonal skills.
    • Problem-solving ability.
    • Customer-focused attitude.
    • Ability to work in a fast-paced environment.

    Interested candidates can apply here or share their updated resume for further discussion to-

    HR Reba - [phone removed]


    #BPO #HiringNow #CustomerSupport #CustomerCalling #Kolkata Hiring #VoiceProcess #Semivoice


    Sourced from naukri

    Skills

    Semi VoiceCustomer SupportDomestic Voice ProcessCustomer CareDomesticDomestic BPOFresher HiringCallingFreshervoicebpovoice processVoice SupportTelecallingBpo VoiceTelesales

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹2.8L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command