Customer Support Executive

Role & responsibilities

1. Counter sales

• Taking orders from consultants.
• Accounting-Invoice generation, maintain the record of cash & cheque. Transactions, follow up with the distributor for cheque collection.
• Handle office Petty Cash and maintain reports.

2. Handling Track shipments & ensuring courier delivery.

3.Tally daily cash collections with sales summary for the counter and handover cash to the designated officer.

4. Interacting with clients and understanding their requirement as well as creating awareness on Modicare Scheme/Plan.

5. Managing joining formalities for all new consultants- CAF forms /KYC norms.

6. Maintaining records for Home Delivery complaints/requests and follow up.

7. Client handling over the helpdesk and maintaining records.