Customer Support Executive
Habuild Healthtech · Nagpur · onsite · Posted 44d ago
₹1.8L - ₹2.0L PA2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Overview:
If you're passionate about customer service, apply today!
https://habuild.keka.com/careers/jobdetails/78042
As a Customer Support Executive, you'll address and resolve customer queries, process requests, and maintain accurate records. This role involves direct communication with customers to ensure efficient resolution of their needs.
Key Responsibilities:
- Resolve customer queries via various communication channels (Chat Support, Calling, Email).
- Process customer requests, including changes to registration, service pauses, and referrals.
- Meet daily performance targets set by the team lead.
- Perform additional tasks as assigned.
Required Skills:
- Clear communication and strong problem-solving abilities.
- Emotional intelligence and professionalism in customer interactions.
- Attention to detail in processing requests.
Benefits:
- Overtime pay and various rewards
If you're passionate about customer service, apply today!
https://habuild.keka.com/careers/jobdetails/78042
Sourced from naukri
Skills
Customer ServiceProblem Solvingemotional intelligenceQuery HandlingEmpathyPatienceprocess adherenceEmail SupportConflict ResolutionTeamworkCommunication Skillstime managementCRM ToolsData Entry OperationChat SupportVoice SupportMultitasking