Customer Support Executive
DVJ Properties · Hyderabad · onsite · Posted 43d ago
About a minute. You'll make an account on the way through.
About this role
Interested candidates can call on [phone removed].
Job Description Customer Support Executive
Designation: Customer Support Executive
Industry: Real Estate
Experience: Minimum 2 Years
Preferred Experience: Candidates with prior experience in the Real Estate industry
Incentives: Attractive performance-based incentives
Gender: Female candidates only
Job Overview
We are looking for a customer-focused and motivated Customer Support Executive to join our team. The ideal candidate should have excellent communication skills, a problem-solving mindset, and prior experience in customer support or client servicing.
Key Responsibilities
- Handle customer queries and provide timely and effective resolutions.
- Build and maintain positive relationships with customers.
- Understand customer requirements and provide appropriate solutions.
- Coordinate with internal teams to resolve customer issues efficiently.
- Follow up with customers to ensure complete satisfaction.
- Maintain accurate records of customer interactions and feedback.
- Identify opportunities to improve customer experience and service quality.
Required Skills & Qualifications
- Minimum 2 years of experience in Customer Support, Customer Service, Client Servicing, or a related role.
- Prior experience in the Real Estate industry is preferred/required.
- Female candidates only.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-management skills.
- Good problem-solving and decision-making abilities.
- Ability to handle customer concerns professionally and patiently.
- Basic proficiency in MS Office and other relevant tools.
What We Offer
- Competitive Salary:
- Attractive performance-based incentives.
- Opportunity for career growth and professional development.
- Supportive and collaborative work environment.
- Recognition and rewards for outstanding performance.
If you are passionate about customer service and enjoy creating positive customer experiences, we would love to hear from you!
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