Customer Support Executive

Role & responsibilities :

• Handle customer queries through calls, chats, and emails.
• Resolve customer complaints and provide appropriate solutions.
• Maintain a high level of customer satisfaction.
• Coordinate with internal teams to resolve customer issues.
• Maintain accurate records of customer interactions.
• Follow company policies and service quality standards.

Requirements:

• Fluent in Hindi and English mandatory.
• Good verbal and written communication skills.
• Customer-focused with a positive attitude.
• Good problem-solving and listening skills.
• Basic computer knowledge.
• Ability to work in shifts, if required.
• Freshers and experienced candidates can apply.