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    Job · 16174189

    FirstMeridian Business Services logo

    Customer Support Executive

    FirstMeridian Business Services · Remote · remote · Posted 44d ago

    ₹1.0L - ₹2.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Title: Customer Support Executive - Blended Process (WFH)


    Company: VG Global


    Experience: 0 - 5 Years

    Salary: 14,000 - 17,000 + 1399 WiFi Allowance


    Location: Work From Home (Pan India)

    Employment Type: Full Time, Permanent


    Job Description:
    Hiring for Customer Service - Blended Process (Chat + Voice) for a leading E-commerce brand.


    What we need:- Excellent English Communication- Laptop + Stable WiFi Mandatory- Comfortable with Rotational Shifts & Rotational Week Offs- 6 Days Working- Immediate Joiner


    Role & Responsibilities:- Handling customers via Call & Chat- Resolving queries related to orders, payments, refunds- Maintaining CSAT and Quality scores- Coordinating with internal teams


    Note:

    • No Paid Leave for first 3 months (except week offs).
    • Excellent communication is mandatory
    • Salary slabs are fixed according to the experience.

    Perks: WFH + Internet Allowance.


    Apply Now for Virtual Interview.


    Call or drop your resumes:

    Neha:[phone removed]

    Charu: [phone removed]




    Sourced from naukri

    Skills

    Customer SupportExcellent Communication In EnglishSolving QueriesCustomer HandlingQuery Resolution

    About FirstMeridian Business Services

    FirstMeridian Business Services logo

    FirstMeridian Business Services

    Recruitment

    130

    employees

    2018

    8 years old

    Bengaluru, Karnataka

    India

    ₹5.3L PA avg

    Avg at FirstMeridian Business Services

    ₹1L – ₹2.5L PA

    This role

    About


    With presence in 25+ locations pan India, It is one of the leading manpower provider with 45,000+ associates across service lines of Sales Force, Merchandising, Audit, Retail Marketing Solutions delivered on along with CRM and Mobile application platforms. We provide the best-in-industry HR environment to attract and retain talent. An array of blue-chip clientele, comprising more than 40 Multinationals companies and is also substantiated by demonstrated expertise across multiple sectors. Our growing client roster continues to give us the opportunity to learn from our collaborators every day. We look at every new project as a chance to grow, to challenge ourselves, to give our clients more than they ask for, and to push the boundaries of whats possible.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.6

    Career growth

    3.3

    Work-life

    4.1

    Employees rate it well for

    Work-Life Balance38Overall Company38

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command