Customer Support Executive
Genxlead · Chennai · onsite · Posted 47d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Position : Customer Support Executive
Location: Vanagaram (Chennai)
Qualification: Any Graduate
Language : Hindi and English both Must
Key Responsibilities
- Handle Inbound & Outbound calls
- Provide Email & Chat Support
- Achieve sales & lead conversion targets
- Maintain accurate CRM records & reports
- Ensure customer satisfaction and timely resolutions
Required Skills
- Excellent communication skills (English & Hindi)
- Basic computer knowledge (MS Excel, Email, CRM)
- Strong persuasion & negotiation skills
- Customer-first approach
- Experience in BPO / Call Centre / Sales / Customer Support
- Knowledge of chat tools, ticketing systems & CRM
Interested candidates can apply directly or contact [phone removed]. You may also share your resume at [email removed]
Sourced from naukri
Skills
Customer SupportCustomer CareOutboundHindi Speakingvoice processInbound Voice Process
About Genxlead
Genxlead
Marketing & Advertising
300
employees
2012
14 years old
Chennai, Tamil Nadu
India
About
Genxlead specializes in innovative social marketing solutions, focusing on transforming digital engagement for the next generation.
Industries
Marketing & Advertising
Employee ratings
68 reviews
3.7/ 5
Culture
3.4
Career growth
3.2
Work-life
3.6
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