Customer Support Executive
SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 48d ago
About a minute. You'll make an account on the way through.
About this role
HELLO JOB SEEKERS
GREETINGS FROM SHININGSTARS ITPL
HUGE OPENING FOR CUSTOMER SUPPORT :
Hiring For Kolkata - Voice/Chat Process
Any 12th Pass Can apply
Fresher/Experience can apply
Rotational Shifts
Working Days - 6
Quarterly Bonus - 2900
SALARY -
Fresher - 15K CTC - 12K IN HAND
Experience - 19K CTC - 16K IN HAND
Hiring For Bangaluru- Voice Process
Graduation is mandatory
Candidate should be fluent in English & Hindi
Fresher/Experience can apply
Rotational Shifts
Working Days - 6
Quarterly Bonus - 2700
Incentives will be provided based upon performance.
SALARY -
Fresher - 21K CTC - 16K IN HAND
Experience - 25K CTC - 19K IN HAND
Hiring For Hyderabad: Semi Voice Process
UG / Graduate Both Can Apply
Fresher/Experience can apply
Rotational Shifts
Working Days - 5
Both Way Cab Facility Provided In Night Shifts
SALARY -
Fresher - 20K CTC
Experience - 30K CTC
Roles And Responsibilities -
- Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
- Document customer interactions and outcomes in a clear and concise manner
- Proactively identify and escalate issues to the appropriate department, as needed
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making skills
- Ability to work well and handle difficult customer situations with empathy and professionalism.
Skills :
1. Excellent Communication Skills
2. Problem-Solving Skills
3. Customer Handling
4. Product Knowledge
5. Time Management
Interested candidates can share their resume or can connect on below mentioned number
(HR Ujwal - [phone removed])
Note: We don't charge anything for the job opportunities provided by us.
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Skills
About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹1.5L – ₹3.5L PA
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