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    Job · 15369651

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 48d ago

    ₹1.5L - ₹3.5L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    HELLO JOB SEEKERS

    GREETINGS FROM SHININGSTARS ITPL


    HUGE OPENING FOR CUSTOMER SUPPORT :


    Hiring For Kolkata - Voice/Chat Process


    Any 12th Pass Can apply

    Fresher/Experience can apply

    Rotational Shifts

    Working Days - 6

    Quarterly Bonus - 2900

    SALARY -

    Fresher - 15K CTC - 12K IN HAND

    Experience - 19K CTC - 16K IN HAND


    Hiring For Bangaluru- Voice Process


    Graduation is mandatory

    Candidate should be fluent in English & Hindi

    Fresher/Experience can apply

    Rotational Shifts

    Working Days - 6

    Quarterly Bonus - 2700

    Incentives will be provided based upon performance.

    SALARY -

    Fresher - 21K CTC - 16K IN HAND

    Experience - 25K CTC - 19K IN HAND


    Hiring For Hyderabad: Semi Voice Process

    UG / Graduate Both Can Apply

    Fresher/Experience can apply

    Rotational Shifts

    Working Days - 5

    Both Way Cab Facility Provided In Night Shifts

    SALARY -

    Fresher - 20K CTC

    Experience - 30K CTC


    Roles And Responsibilities -

    • Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
    • Document customer interactions and outcomes in a clear and concise manner
    • Proactively identify and escalate issues to the appropriate department, as needed
    • Excellent written and verbal communication skills
    • Strong problem-solving and decision-making skills
    • Ability to work well and handle difficult customer situations with empathy and professionalism.

    Skills :


    1. Excellent Communication Skills

    2. Problem-Solving Skills

    3. Customer Handling

    4. Product Knowledge

    5. Time Management



    Interested candidates can share their resume or can connect on below mentioned number

    (HR Ujwal - [phone removed])


    Note: We don't charge anything for the job opportunities provided by us.


    #Hiring #HyderabadJobs #BPOJobs #CustomerSupport #JobOpening #FreshersHiring #CareerOpportunity #JobsInHyderabad #career #Opportunity

    #HiringAlert #BPO #DomesticBpo #BpoAlert #2026 #Trending #Experience#jobs in kolkata#kolkata#customersupport#solving quesries#kolkatahiring#hyderabadhiring#bulkhiring#2026hiring#bangaluruhiring

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportGood English CommunicationcseCustomer CareCcaBpo Customer ServiceSolving QueriesCustomer HandlingDomestic ProcessBpo Non VoiceInternational Processbponon voice processvoice processChat ProcessBpo VoiceBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹3.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command