Customer Support Executive
TP · Mohali · onsite · Posted 49d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Looking for a skilled professional with 20 years of experience to join our team in Mohali. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.
Roles and Responsibility - Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Utilize advanced support technologies and processes to drive results.
- Foster enduring relationships within teams and communities.
- Contribute positively to local communities through innovative solutions.
- Excellent communication and problem-solving skills are essential.
- Ability to work in a dynamic environment and adapt to changes.
- Strong analytical and critical thinking skills are required.
- Experience working with diverse clients and teams is necessary.
- A strong understanding of customer experience management principles is expected.
- Ability to work independently and as part of a team.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of employee development and community contributions. Join Teleperformance, where world-class workforce and innovative solutions drive success.
Additional Info If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Sourced from naukri
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingTalent AcquisitionTalent managementEmployee Engagementclient relationshipRecruitment