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    Job · 15153412

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 50d ago

    ₹1.8L - ₹2.8L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,


    Hiring for Customer Support Profile !!


    Job Location: Kolkata(Sector 5)


    Job Role: Customer Support Executive

    Walk-in Interviews


    Employment Type: Full-Time

    Salary:

    • Freshers: Up to 15,000 CTC per month
    • Experienced Candidates: Up to 24,000 CTC per month

    Job Responsibilities:

    • Handle customer queries and provide accurate and timely resolutions.
    • Manage customer interactions professionally over calls and other assigned communication channels.
    • Understand customer concerns and provide appropriate solutions.
    • Maintain a high level of customer satisfaction and service quality.

    Candidate Requirements:

    • Freshers and experienced candidates can apply.
    • Good communication and interpersonal skills.
    • Ability to handle customers professionally and patiently.
    • Basic computer knowledge is required.
    • Comfortable working in rotational shifts.
    • Candidates should be comfortable with 6 days working.
    • Ability to work effectively in a fast-paced environment.

    Working Schedule:

    • 6 Days Working
    • Rotational Shifts
    • 1 Weekly Off

    Interested candidates can connect on [phone removed](HR Pragya).


    Regards,

    Pragya Gupta

    HR Executive

    ShiningstarsITPL


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    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceSpoken EnglishCustomer SupportcseSolving QueriesDomestic BPOCustomer HandlingCommunication SkillsFreshervoicebpoinboundvoice processnon voiceVoice SupportTelecallingBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.8L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command