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Customer Support Executive
gizmo support · Kolkata · onsite · Posted 51d ago
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Customer Support Executive
India
- Kolkata
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Job Role
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.
Job Description
- Complete responsibility of a customer interaction & ProvideSuperior Customer Experience on Chat/Email/Call
- Provide accurate, valid and complete information by using the right methods/tools
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Collaborate with team-members, customer service teams to ensure superior customer experience
- Follow company's communication procedures, policies, and guidelines at all times
- Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality
- CX Solutions
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- Phygital Solutions
- Upskilling Solutions
- Blog
- Case Studies
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[phone removed] (9AM - 6PM, Mon - Sat)
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Corporate office Address
76-B, Udyog Vihar, Phase-IV, Gurugram, Haryana- 122001
Registered Office Address
Nidhi-2, Lawrence Road, Amritsar, Punjab-143001
CIN - U80302PB1995PLC017324
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Skills
Customer Servicecommunication procedurescustomer satisfactioncallChatemail