Customer Support Executive

Role & responsibilities

• Handle customer queries through voice, depending on the process
• Provide accurate and timely resolutions to customers
• Maintain high customer satisfaction levels
• Follow process guidelines and quality standards
• Coordinate with internal teams whenever required
• Maintain proper records of customer interactions

Preferred candidate profile

Excellent communication skills
Customer-service-oriented approach
Ability to work in a fast-paced environment
Immediate joiners / candidates with short notice period preferred