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Customer Support Executive
jobtrade · Hyderabad · onsite · Posted 52d ago
Not disclosedFresherfulltimeSourced from
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About this role
Job Role: Customer Support Executive
Job Description
Candidates must have good English communication skills along with any one of the following combinations:
Job Description
- Handle inbound calls related to banking products and services.
- Understand customer requirements and recommend suitable banking products.
- Promote banking products and convert customer interactions into sales.
- Achieve assigned individual sales and performance targets.
- Provide accurate information about banking products, services, and processes.
- Maintain high standards of customer service and professional communication.
- Address customer queries and provide appropriate solutions.
- Follow all banking policies, compliance guidelines, and quality standards.
- Maintain accurate records of customer interactions and sales activities.
Candidates must have good English communication skills along with any one of the following combinations:
- English + Telugu + Hindi
- English + Tamil
- English + Kannada
- English + Malayalam
- Good English communication is mandatory.
- Strong verbal communication and interpersonal skills.
- Customer-handling and relationship-building skills.
- Sales and persuasion abilities.
- Ability to understand customer needs and recommend suitable products.
- Target-oriented approach.
- Basic knowledge of banking products and services.
- Ability to follow compliance and quality standards.
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Skills
Ability to understand customer needs and recommend suitable productsBasic knowledge of banking products and servicesCustomer-handling and relationship-building skillsGood English CommunicationSales and persuasion abilities