Customer Support Executive
TP · Kolkata · onsite · Posted 57d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Looking for a skilled professional to join our team in Kolkata. The ideal candidate will have 1-6 years of experience and be able to work from home.
Roles and Responsibility - Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Work effectively in a team environment to achieve goals.
- Utilize advanced support technologies and processes to drive results.
- Foster enduring relationships with clients and contribute to the community.
- Participate in training and development programs to enhance skills.
- Excellent communication and problem-solving skills are required.
- Ability to work in a fast-paced environment and adapt to changes.
- Strong analytical and critical thinking skills are necessary.
- Proficiency in Microsoft Office and other software applications is expected.
- Candidates must be able to work independently and as part of a team.
- A strong commitment to excellence and continuous improvement is essential.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
How to Apply If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Sourced from naukri
Skills
Customer ServiceCustomer Experience ManagementCustomer ExperienceCustomer Supportemployee satisfactionmicrosoft officeOmni ChannelTraining And Development