Customer Support Executive
TP · Kolkata · onsite · Posted 56d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced professional to join our team in Kolkata. The ideal candidate will have 1-6 years of experience.
Roles and Responsibility - Manage customer inquiries and resolve issues professionally.
- Provide excellent customer service through various channels.
- Collaborate with internal teams to achieve business objectives.
- Analyze customer feedback and suggest improvements.
- Develop and maintain strong relationships with customers and colleagues.
- Utilize advanced support technologies and processes to achieve outstanding results.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong attention to detail and organizational skills.
- Experience with customer service software and systems.
- Ability to work independently and as part of a team.
- Strong analytical and critical thinking skills.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us from other companies.
How to Apply If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Sourced from naukri
Skills
Customer ServiceCustomer Experience ManagementCustomer ExperienceCustomer Supportemployee satisfactionOmni Channelcustomer feedback