Customer Support Executive
TP · Vadodara · onsite · Posted 56d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Looking to onboard a skilled Customer Support Executive to join our team. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.
Roles and Responsibility - Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various channels.
- Utilize advanced support technologies and processes to achieve outstanding results.
- Collaborate with internal teams to improve overall customer experience.
- Develop and maintain thorough knowledge of products and services.
- Identify opportunities to upsell and cross-sell products or services.
- Excellent communication and problem-solving skills are essential.
- Ability to work in a team environment and adapt to changes.
- Strong analytical and critical thinking skills are required.
- Proficiency in using technology and software applications is necessary.
- Ability to handle multiple tasks and prioritize responsibilities effectively.
- Strong attention to detail and organizational skills are vital.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us from other companies.
How to Apply If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Sourced from naukri
Skills
Customer ServiceCustomer Experience ManagementCustomer ExperienceCustomer Supportemployee satisfactionOmni ChannelCommunication SkillsUpsell