Customer Support Executive
TP · Chennai · onsite · Posted 57d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally.
- Provide timely and effective solutions to customer complaints.
- Collaborate with internal teams to improve overall customer experience.
- Develop and maintain thorough knowledge of products and services.
- Identify opportunities to upsell and cross-sell products or services.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Excellent communication and interpersonal skills are essential.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills are necessary.
- Proficiency in using computer systems and software applications is required.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills are vital.
Sourced from naukri
Skills
Customer ExperienceCustomer Supportanalytical thinkingCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills