BENGALURU · FULLTIME
Customer Support Executive
One Degree North Human Resource
Bengaluru · onsite · Posted 58d ago
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Not disclosedFresherfulltimeBengaluru
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Section · 01
About this role
Hiring – Banking Voice Process | Bangalore
We are looking for experienced Customer Support Executives for a Banking Voice Process in Bangalore. Candidates with excellent English communication and prior BPO voice experience are encouraged to apply.
Job Details
- Location: Mahadevapura, Bangalore
- Qualification: Minimum 12th Pass
- Experience: Minimum 6 months in BPO Voice Process
- Process: Banking Voice Process
- Communication: Excellent English Communication required
- Shift: 5 Rotational Shifts | 2 Rotational Offs
- Work Mode: Work From Office
- Cab: 2-Way Cab Facility
- Age Limit: Up to 40 Years
- Joining: Immediate Joiners Preferred
Key Responsibilities
- Handle customer queries through voice calls.
- Provide accurate information and assistance regarding banking services.
- Resolve customer concerns professionally and efficiently.
- Maintain proper records of customer interactions.
- Follow process guidelines and maintain service quality.
- Escalate complex issues to the appropriate team when required.
Candidate Requirements
- Minimum 6 months of BPO voice process experience.
- Excellent English communication skills.
- Strong customer service and problem-solving abilities.
- Willingness to work in rotational shifts.
- Candidates who can join immediately are preferred.
Interested candidates can contact HR Vinita:
[phone removed]
Share your updated resume on WhatsApp for further details.
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Section · 02
Skills
Customer Servicecrm softwareProblem SolvingTechnical SupportTeamworkCommunication Skillstime managementData EntryMultitaskingProduct Knowledge