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    Job · 12781003

    Tech Mahindra logo

    Customer Support Executive

    Tech Mahindra · Noida · onsite · Posted 61d ago

    ₹3.8L - ₹5.0L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Description: US Telecom | International Voice | 1+ year exp.


    Role & responsibilities


    • Resolve international customer queries over calls.
    • Interact with customers to resolve billing issues.
    • Identify and assess customer needs to achieve satisfaction.
    • Upsell or cross-sell telecom products.

    Preferred candidate profile


    • 1+ year international BPO experience in voice process
    • Graduation not mandatory
    • Excellent communication and presentation skills.
    • Flexible working in rotational / night shifts

    Perks and Benefits


    • 5 Days working / rotational shifts
    • Both Side Cabs
    • Lucrative Incentives

    Interested Candidates can share their CV below:-


    WhatsApp: [phone removed]

    Email ID: [email removed]



    Sourced from naukri

    Skills

    International VoiceCustomer RetentionCustomer SupportCustomer CareUpsellingInbound CallsUs Voice ProcessInternational Call CenterUS ProcessInternational Voice ProcessAhtVoice Support

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3.8L – ₹5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    Customer Support Executive · waiting for your command