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    Job · 12572699

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Remote · remote · Posted 62d ago

    ₹1.8L - ₹2.2L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Job seekers,


    We are hiring Kannada-speaking candidates for a permanent Work From Home role. The job involves handling customer queries, providing support, and ensuring a positive customer experience through calls.


    Job Type: Full-time, Permanent Work From Home


    Requirements:

    • Fluent in Kannada & English
    • Laptop with Intel i5 processor or above
    • Stable internet connection with 50+ Mbps speed
    • Headset with microphone
    • Ability to work from home in a professional environment

    Salary :- 16K CTC + 1900 Quarterly Bonus + Incentives


    Working Days : 6 Days

    Shifts : Rotational Shifts & Week offs


    Roles & Responsibilities:

    • Handle customer interactions through calls, chats, and emails in .
    • Respond to customer queries and provide accurate information in a timely manner.
    • Resolve customer concerns and escalate complex issues when required.
    • Maintain a high level of customer satisfaction and service quality.
    • Record and update customer information in the system accurately.

    Interested candidates can apply now or share their updated resume for further process on [phone removed] (HR Aaradhya),[phone removed] (HR Ishwari),[phone removed]( HR Neha),[phone removed] (HR Monika),[phone removed] (HR Reba),[phone removed] (HR Khushi).


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    Sourced from naukri

    Skills

    Customer SupportDomestic VoicecseDomestic Voice ProcessRemoteEnglishCustomer CareWork From HomeDomestic BPOInbound CallsKannadaCommunication Skillsbpovoice processInbound Voice ProcessVoice SupportTelecallingBpo VoiceDomestic Calling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command