Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 12478955

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 63d ago

    ₹1.5L - ₹1.8L PAFresherfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    || HIRING ALERT ||


    Hello Job Seekers,


    We are currently hiring for Customer Support Executives.



    Note: Shining Stars don't charge any fees in exchange of any job opportunity.



    Location: Lucknow


    Process : Voice and Chat.


    Qualification: Graduate & Undergraduate

    Experience: Fresher & Experienced


    Salary: For fresher : upto 17k ctc

    For experienced: upto 22k ctc


    Roles and Responsibility

    • Handle customer queries and provide accurate information through calls and chats.
    • Assist customers with product / service related information, orders, refunds.
    • Resolve customer complaints and issues within defined turnover time.
    • Maintain accurate records of customer interaction and update CRM system.
    • Follow up with the customer to ensure satisfactory resolution of their concerns.

    Interested candidates can share their updated resume or contact for further details.

    Muskan([phone removed])


    Best Regards,

    Shining Stars ITPL

    HR Executive.





    #bpo#blended#voice#chat#fresher#csa#cse#job#hiring#bulk#customersupport

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportDomestic VoicecseCustomer CareCcaCceDomesticInbound ProcessSolving QueriesDomestic BPOCustomer HandlingChatCcricsecbseFreshervoicebpoinboundvoice processChat ProcessTelecalling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹1.8L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command