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    Job · 12346263

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 63d ago

    ₹1.8L - ₹2.8L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    || MEGA HIRING | CUSTOMER CARE EXECUTIVE ||


    Position: Customer Care Executive


    Location: Lucknow


    Process: Domestic Voice & Chat


    Undergraduate/Graduate/ Fresher/ Experienced can apply.


    SALARY & INCENTIVES:-

    For Freshers

    • 17,000 CTC
    • 3,000 Performance Bonus
    • Attractive Performance-Based Incentives

    For Experienced Candidates

    • Up to 22,000 CTC
    • 3,000 Performance Bonus
    • Attractive Performance-Based Incentives

    WHO CAN APPLY?

    • Undergraduates and Graduates
    • Freshers are welcome
    • Experienced candidates can apply
    • Candidates with good communication and customer-handling skills
    • Candidates looking for a long-term career in customer service.

    YOUR KEY RESPONSIBILITIES:-

    • Handle customer queries through inbound calls and chat support.
    • Understand customer concerns and provide accurate solutions.
    • Assist customers with orders, accounts, complaints and service requests.
    • Maintain accurate records of customer interactions and follow-ups.
    • Follow company processes, quality standards and service guidelines.

    HOW TO APPLY:-

    Interested candidates can share their updated resume or contact the HR team directly for interview scheduling and further details.

    Contact Person: Aleesha Rahman
    Mobile / WhatsApp:
    [phone removed]



    Thanks & Regards
    Aleesha Rahman

    [phone removed]
    Lead HR
    ShiningStars ITPL


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    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportProblem SolvingcseCustomer CareCcaCceDomesticInbound ProcessSolving QueriesDomestic BPOFresher HiringChatCcrCallingicsecbseCommunication SkillsFresherCallsvoicebpoinboundISCvoice processChat ProcessTelecallingBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.8L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Support Executive · waiting for your command