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    Job · 12307434

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Remote · remote · Posted 64d ago

    ₹1.5L - ₹2.0L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    || 3 Month internship / Remote ||


    Hello Job Seekers,


    We are currently hiring for Customer Support Executives.


    Note: shining stars don't charge any fees in exchange of jobs opportunities.


    Location: Remote


    Qualification: Graduate & Undergraduate

    Experience: Fresher & Experience


    Salary: up to 18k ctc ( 13k in hand ) + Incentives


    Job type : Contractual (3 months)



    Roles and Responsibilities

    • Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns.
    • Handle inbound customer calls, addressing their needs and providing solutions in a timely manner.
    • Utilize problem-solving skills to troubleshoot issues and escalate when necessary.
    • Maintain accurate records of all interactions with customers using CRM software.
    • Collaborate with team members to achieve process goals and objectives.

    Interested candidates can share their updated resume or contact for further details.

    Muskan([phone removed])

    Alishan([phone removed])

    Pragya([phone removed])

    Ananta([phone removed])


    Best Regards,

    Shining stars ITPL

    HR Executive

    Sourced from naukri

    Skills

    Customer SupportcseRemoteCustomer CareInbound ProcessSolving QueriesDomestic BPOcsaFresherbpovoice process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command