Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 12244501

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 65d ago

    ₹1.5L - ₹2.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    MASS HIRING CUSTOMER SUPPORT EXECUTIVE | NOIDA & LUCKNOW


    GREAT OPPORTUNITIES FOR JOB SEEKERS!

    We are hiring for multiple Customer Support Executive profiles in Noida and Lucknow.

    Both Freshers and Experienced candidates can apply. Candidates with good English communication skills who are looking for an immediate joining opportunity are encouraged to apply.

    NOIDA LOCATION

    Position: Customer Support Executive

    Process: Voice & Non-Voice
    Experience: Freshers & Experienced
    Education: UG & Graduates Both Eligible

    Salary

    • Freshers: 13,000 – 17,000
    • Experienced: 17,000 – 25,000

    Eligibility

    • Freshers and experienced candidates can apply
    • UG and Graduate candidates are eligible
    • Immediate joiners preferred
    • Good English communication skills required
    • Basic computer knowledge
    • Good customer-handling skills
    • Comfortable working in rotational shifts
    • Comfortable with 6 days working

    Roles & Responsibilities

    • Handle customer queries through voice or non-voice channels
    • Understand customer requirements and provide suitable solutions
    • Resolve customer complaints professionally
    • Maintain proper communication with customers
    • Follow company policies and process guidelines
    • Maintain accurate customer interaction records
    • Escalate complex issues to the concerned department
    • Ensure customer satisfaction and a positive customer experience

    Key Benefits

    Easy Selection Process
    Immediate Joining
    Freshers Can Apply
    Experienced Candidates Welcome
    Voice & Non-Voice Processes
    Competitive Salary
    Multiple Openings
    Growth Opportunities

    LUCKNOW LOCATION

    Position: Customer Support Executive

    Process: Voice & Non-Voice
    Experience: Freshers & Experienced
    Education: UG & Graduates – Both Eligible

    Salary

    • Freshers: 13,000 – 15,000
    • Experienced: 17,000 – 21,000

    Eligibility

    • Freshers and experienced candidates can apply
    • UG and Graduate candidates are eligible
    • Immediate joiners preferred
    • Good English communication skills
    • Basic computer knowledge
    • Good customer-handling skills
    • Comfortable working in rotational shifts
    • Comfortable with 6 days working

    Roles & Responsibilities

    • Attend and respond to customer queries
    • Provide accurate information and solutions
    • Handle customer complaints and concerns
    • Maintain professional communication
    • Ensure timely resolution of customer issues
    • Follow assigned process and quality standards
    • Update customer details and interaction records
    • Escalate unresolved issues whenever required
    • Maintain customer satisfaction and service quality

    WHO CAN APPLY?

    Freshers

    Candidates with no prior experience can apply. Good English communication and a willingness to learn are required.

    Experienced Candidates

    Candidates with experience in customer support, BPO, voice process, non-voice process, telecalling, or customer service can apply.

    Education

    UG & Graduate candidates – All can apply.

    WORKING DETAILS

    Working Days: 6 Days Working
    Shifts: Rotational Shifts
    Joining: Immediate Joiners Preferred
    Process: Voice & Non-Voice
    Selection: Easy Selection Process

    LIMITED VACANCIES – APPLY NOW!

    If you are actively looking for a Customer Support Executive job in Noida or Lucknow, this is a great opportunity to start or grow your career.

    TO APPLY / FOR MORE DETAILS

    HR Aradhna
    [phone removed]

    Freshers | Experienced | UG | Graduates – All Can Apply

    Contact HR Aradhna today for job details and interview information!

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseCustomer CareInbound ProcessCustomer HandlingDomestic ProcessCommunication Skillsvoicebpoinboundvoice processVoice SupportTelecallingBpo VoiceBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command