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    Job · 12120328

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Remote · remote · Posted 65d ago

    ₹2.0L - ₹2.2L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Jobseekers


    Position: Customer Support Executive


    Experience: Freshers & Experienced Candidates


    Working Days: 6 days a week


    Shift: Rotational shifts


    Location: Remote


    Salary

    • Experienced Candidates: 20,000 CTC | 16,000 in-hand

    • Freshers: 18,000 CTC | 14,000 in-hand

    • Quarterly Bonus: Additional 2,000

    Key Responsibilities

    • Handle customer queries through calls, chat, or other assigned channels.
    • Provide accurate information and effective solutions to customers.
    • Maintain a professional and positive approach while interacting with customers.
    • Resolve customer issues within the defined time

    Mandatory Work Setup

    Candidates must have:

    • Laptop: Intel Core i5 / AMD Ryzen 5 processor or above
    • Stable Wi-Fi/Internet connection
    • Power backup for uninterrupted work
    • Headset suitable for customer calls

    Interested candidates can apply now [phone removed]

    HR KHUSHI




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    Sourced from naukri

    Skills

    Customer ServiceCustomer ExperienceCustomer EngagementCustomer Retentioncustomer satisfactionCustomer SupportDomestic BPOInbound CallsCustomer ManagementEscalationsCustomer RelationshipCustomer OperationsQuery Resolutionvoice processOutbound Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹2.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command