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    Job · 11127066

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 70d ago

    ₹1.8L - ₹2.5L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi, Job seekers


    Greetings!

    Hiring: Customer Support Executive


    Location: Lucknow

    Profile for Customer Support Executive


    Eligibility

    • Undergraduate & Graduate candidates can apply
    • Freshers and experienced candidates are welcome
    • Good communication skills in Hindi and English

    Salary

    Freshers: 13,000 14,000 (In-hand)

    Experienced: 14,000 15,000 (In-hand)


    Job Details

    Working Days: 6 days a week

    Working Hours: 9 hours per day

    Girls: Day rotational shifts

    Boys: Rotational shifts


    Roles & Responsibilities

    • Handle customer queries via calls, chats, or emails.
    • Provide accurate information about products and services.
    • Resolve customer issues in a professional and timely manner.
    • Maintain a positive customer experience during every interaction.
    • Update customer details and interaction records in the system.
    • Escalate unresolved issues to the concerned team when required.
    • Meet quality standards and productivity targets.
    • Follow company policies and process guidelines.

    Interested candidates can connect and share their CV:

    Uroos Khan

    [phone removed]

    #customerservice#customersupport#customercare#bpo#bpocalling#noidahiring#gurugramhiring#domesticbpo#internationalbpo#telecalling#telecaller#customerhandling#querysolving#customerquery#queryhandling#fresherhiring#experiencedhiring#graduate#fresher#ug#cse#bpocalling#solvingquery#voice#voiceprocess#inbound#inboundprocess#lucknow#hiringinlucknow


    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseCustomer CallingCustomer CareQuery HandlingInbound ProcessSolving QueriesInbound CallsCustomer QueriesCustomer HandlingHandling Customer QueriesbpoComplaint Handlingvoice processInbound Customer ServiceVoice Support

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command