Customer Support Executive
SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 70d ago
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About this role
Hi, Job seekers
Greetings!
Hiring: Customer Support Executive
Location: Lucknow
Profile for Customer Support Executive
Eligibility
- Undergraduate & Graduate candidates can apply
- Freshers and experienced candidates are welcome
- Good communication skills in Hindi and English
Salary
Freshers: 13,000 14,000 (In-hand)
Experienced: 14,000 15,000 (In-hand)
Job Details
Working Days: 6 days a week
Working Hours: 9 hours per day
Girls: Day rotational shifts
Boys: Rotational shifts
Roles & Responsibilities
- Handle customer queries via calls, chats, or emails.
- Provide accurate information about products and services.
- Resolve customer issues in a professional and timely manner.
- Maintain a positive customer experience during every interaction.
- Update customer details and interaction records in the system.
- Escalate unresolved issues to the concerned team when required.
- Meet quality standards and productivity targets.
- Follow company policies and process guidelines.
Interested candidates can connect and share their CV:
Uroos Khan
[phone removed]
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Sourced from naukri
Skills
About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹1.8L – ₹2.5L PA
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