Customer Support Executive
Redant Staffing · Mumbai · onsite · Posted 70d ago
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and dedicated Customer Support Executive to join our team in Mumbai, Pune, or Bangalore. The ideal candidate should have 0-1 year of experience and be available to work in UK, Canadian & AUS shifts, with rotational shifts from Monday to Friday.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Work effectively in a fast-paced environment to meet targets.
- Collaborate with internal teams to improve overall customer satisfaction.
- Analyze customer feedback and suggest improvements.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Excellent communication and problem-solving skills.
- Ability to work in a team environment and adapt to changes.
- Strong attention to detail and organizational skills.
- Familiarity with customer support software and systems.
- Ability to handle multiple tasks simultaneously and prioritize responsibilities.
- Strong analytical and critical thinking skills.
- Must be present in Mumbai, Pune, or Bangalore.
Sourced from naukri
Skills
International VoiceCustomer ExperienceCustomer SupportSales SupportBlended Voice BPOTechnical Support Basic L1 SupportInternational BPOvoice processVoice Support