Customer Support Executive
Kwizar Infotech · Gorakhpur · onsite · Posted 70d ago
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide accurate information about products or services to customers.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to resolve customer issues and enhance overall customer experience.
- Maintain high levels of product knowledge to effectively support customers.
- Identify opportunities to upsell or cross-sell products or services to existing customers.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ExperienceCustomer Supportanalytical thinkingCustomer ComplaintsUpsellCommunication And Interpersonal Skills