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    Job · 10927021

    Globiva logo

    Customer Support Executive

    Globiva · Gurugram · onsite · Posted 72d ago

    ₹1.8L - ₹3.8L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    !! PROFILE : Customer care


    executive Key responsibilities:

    • Handle customer calls.
    • Respond to customer inquiries via phone, email, or chat.
    • Resolve customer complaints in a professional and timely manner.
    • Maintain customer records and update CRM systems.
    • Meet daily productivity and quality targets

    Eligibility criteria

    • Minimum qualification: 12th Pass/ Graduate
    • Good communication skills.
    • Freshers and experienced candidates are encouraged to apply.

    SALARY

    • Fresher -16.5K to 23K
    • Experienced - 18k to 26k

    Its depend on the interview. your salary will be decided based on your


    interview performance Immediate joiners preferred.


    Type: BPM / BPO Department:


    Customer Success, Service & Operations Employment


    Type: Full Time, Permanent Role Category:


    Customer Success Education UG: Any Graduate


    share your cv at [phone removed]

    MOHIT HR



    Sourced from naukri

    Skills

    Customer ServiceDomestic VoiceDomestic Voice ProcessCustomer CareBpo Customer ServiceInbound ProcessDomestic BPOInbound CallsDomestic Processvoicebpovoice processInbound Customer ServiceInbound Voice ProcessVoice SupportBpo VoiceDomestic Calling

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹1.8L – ₹3.8L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

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    Customer Support Executive · waiting for your command