Customer Support Executive
TCP Corporate Solution · Pune · onsite · Posted 72d ago
Undisclosed0–10 yrsfulltimeSourced from
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About this role
Job description
Job Title: Customer Success Associate
Process - PhonePe Motor Insurance/Life insurance
Work Mode: Work From Office
Preferred candidates - Freshers with excellent Communication
Experience - Insurance Background Any kind of Sales
Location - Pune(Kharadi)
Salary:
28,500 CTC to 40,000 per month CTC.
PhonePe is looking for dynamic and customer-oriented individuals to join our Customer Success team. If you have excellent communication skills and a passion for assisting customers, we invite you to apply!
Key Responsibilities:
- Handle customer queries and provide accurate information regarding PhonePe services.
- Ensure customer satisfaction by resolving issues effectively and efficiently.
- Maintain a professional and empathetic approach while interacting with customers.
- Adhere to quality and compliance standards during customer interactions.
Required Skillset:
- Excellent communication skills in both English and Hindi.
Qualifications:
- Graduate from any field.
Interview Process:
- HR Round
- Versant 6 Certified
- Written Assessment
- Operations Round
- Client Round
Experience:
- Open to both freshers and experienced candidates.
- Preferred: Candidates with insurance experience and sales acumen.
- Minimum 6 months of Life Insurance experience is an added advantage.
- Knowledge of Mutual Funds and ULIP Plans is beneficial.
Shift Details:
- Rotational Shift
- 6 days working.
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Work Location: In person
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Insurance Salescustomer satisfactionAdvisoryprovident fundMutual FundsHRSalescomplianceCustomer Support ExecutiveMotor Insurance