Customer Support Executive
Clirnet Services · Kolkata · onsite · Posted 71d ago
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About this role
We are looking for a highly skilled and experienced Customer Support Executive to join our team at Clirnet Services Pvt Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.
Roles and Responsibility
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide accurate information about products or services to customers.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to resolve customer issues and enhance overall customer experience.
- Maintain high levels of product knowledge to effectively support customers.
- Identify opportunities to upsell or cross-sell products or services to existing customers.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
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About CLIRNet

Clirnet Services
Internet
138
employees
2015
11 years old
Mumbai,Maharashtra
India
₹3.7L PA avg
Avg at CLIRNet
About
India’s largest Live Digital CME & Doctor Generated Medical Content Platform!
Currently serving 350,000+ verified doctors by providing them a bouquet of free digital CME (Continuing Medical Education) and patient management tools, CLIRNET is the fastest growing community of doctors in India.
CLIRNET provides a scalable platform for the Indian healthcare industry’s movement towards digital knowledge-based marketing (KBM) programs.
CLIRNET’s team of 250+ (from NYU, IIM, IIT, and other premier institutes) is located in Mumbai & Kolkata.
CLIRNET is a Stanford Seed company that was nominated by Times Network Digital Summit in the Top 5 Companies for Digital Social Innovation.
As per an institutional study conducted by researchers from IIM-Bangalore & HEC-Paris, the platform has helped guide clinical decisions for 89% of Doctors with a 91% NPS (Net Promoter Score)
Visit us to know more!
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