Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 10900997

    Clirnet Services logo

    Customer Support Executive

    Clirnet Services · Kolkata · onsite · Posted 71d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are looking for a highly skilled and experienced Customer Support Executive to join our team at Clirnet Services Pvt Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.


    Roles and Responsibility



    • Respond to customer inquiries and resolve issues professionally and promptly.

    • Provide accurate information about products or services to customers.

    • Use problem-solving skills to address complex customer complaints.

    • Collaborate with internal teams to resolve customer issues and enhance overall customer experience.

    • Maintain high levels of product knowledge to effectively support customers.

    • Identify opportunities to upsell or cross-sell products or services to existing customers.


    Job Requirements



    • Excellent communication and interpersonal skills.

    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

    • Strong problem-solving and analytical skills.

    • Proficient in using computer systems and software applications.

    • Ability to work collaboratively as part of a team.

    • Strong attention to detail and organizational skills.



    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Skills

    Customer ExperienceCustomer Supportanalytical thinkingCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills

    About CLIRNet

    Clirnet Services logo

    Clirnet Services

    Internet

    138

    employees

    2015

    11 years old

    Mumbai,Maharashtra

    India

    ₹3.7L PA avg

    Avg at CLIRNet

    About

    India’s largest Live Digital CME & Doctor Generated Medical Content Platform!

    Currently serving 350,000+ verified doctors by providing them a bouquet of free digital CME (Continuing Medical Education) and patient management tools, CLIRNET is the fastest growing community of doctors in India.

    CLIRNET provides a scalable platform for the Indian healthcare industry’s movement towards digital knowledge-based marketing (KBM) programs.

    CLIRNET’s team of 250+ (from NYU, IIM, IIT, and other premier institutes) is located in Mumbai & Kolkata.

    CLIRNET is a Stanford Seed company that was nominated by Times Network Digital Summit in the Top 5 Companies for Digital Social Innovation.

    As per an institutional study conducted by researchers from IIM-Bangalore & HEC-Paris, the platform has helped guide clinical decisions for 89% of Doctors with a 91% NPS (Net Promoter Score)

    Visit us to know more!

    Industries

    Internet

    Employee ratings

    10 reviews

    2.9/ 5

    Culture

    1.9

    Career growth

    1.7

    Work-life

    1.9

    Employees rate it well for

    Skill Development30Overall Company29

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive · waiting for your command