REMOTEFULLTIME
Customer Support Executive - WFH English Hindi
TP
Remote · remote · Posted 1d ago
Sourced from
₹2.0L - ₹2.8L PA0–5 yrsfulltimeRemote
About a minute. You'll make an account on the way through.
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- Read this posting0.3s
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Section · 01
About this role
Roles and Responsibilities
- Provide excellent customer support through phone, email, chat, and social media channels.
- Handle domestic calls and emails from customers in a timely and professional manner.
- Resolve customer queries related to products/services offered by the company.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues.
Desired Candidate Profile
- 0-5 years of experience in BPO/Call Centre environment or similar industry.
- Fluent English language skills (spoken & written).
- Excellent communication skills in Hindi language (written & spoken).
- Proficiency in handling semi-voice processes, blended processes, email support, chat support, voice support.
System Requirements:
- 8 GG RAM or more
- Windows 10 or above
- Internet speed 30 Mbps or more
- Functional Web Camera
- USB Headset
- i5 processer
Regards,
Yamanur K
Sourced from naukri
Section · 02
Skills
Customer ServiceSemi VoiceversanHindi Call CenterCustomer SupportExcellent Communication In EnglishFluent EnglishExcellent Communication SkillsEmail SupportDomestic ProcessHindi SpeakingChat SupportVoice SupportDomestic CallingBlended Process