Customer Support Executive - Voice & Upselling

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Develop and maintain thorough knowledge of products and services.
• Identify and escalate complex issues to senior management.
• Collaborate with internal teams to improve processes and procedures.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a dynamic and changing environment.
• Strong problem-solving and analytical skills.
• Proficient in Microsoft Office and other software applications.
• Ability to adapt to new technologies and systems quickly.
• Strong attention to detail and organizational skills.
• Graduate or Undergraduate degree.
• Experience/Fresher both can apply.
• Should have good knowledge of upselling.

Interested Candidate please share CV's on [email removed]/[phone removed]