Customer Support Executive - Voice Process

About Patron Management Services Pvt. Ltd.

We are an expanding business seeking motivated and enthusiastic individuals to join our Customer Support Team. We are committed to fostering a supportive and professional environment for our international workforce.

What We Offer:

• Growth Opportunities: Be part of our growing business and advance your career.
• Supportive Environment: Enjoy a relaxed, lively, and safe work atmosphere.
• Modern Setting: Work in a contemporary office.
• Training: Benefit from comprehensive on-the-job training to ensure you grasp the processes quickly and start contributing effectively.
• Benefits: Health insurance, paid time off, and Provident Fund.

Key Responsibilities:

• Act as a primary point of contact for customers and clients to resolve their queries.
• Actively participate in the ongoing process of business improvement.

Skills and Requirements:

• Communication: Excellent communication skills in English are required.
• Teamwork: Must be a strong Team Player.
• IT Proficiency: A good working knowledge of MS Word and MS Excel is essential.
• Learning Aptitude: Must be a Quick Learner.
• Shift Flexibility (Required): Must be comfortable working a UK shift, typically:
• 1:00 PM to 10:30 PM or 1:30 PM to 11:00 PM

Education and Experience:

• Education: Bachelor's degree (Preferred).
• Experience: 1 year of total work experience (Preferred), with 1 year in Customer Service (Preferred).

Freshers with good English skills and proficiency in MS Office are also encouraged to apply.