Customer Support Executive(Voice Process)BY AP

Roles and Responsibilities

• Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.
  
• Identify opportunities for upselling and cross-selling products/services to existing clients.
  
• Handle client success and engagement by ensuring timely resolution of issues, meeting SLAs, and delivering excellent service quality.
  

Desired Candidate Profile

• Excellent communication skills with the ability to articulate thoughts clearly over phone calls.
  
• Proficiency in English language is mandatory; knowledge of Hindi is an added advantage.
• Graduation is mandatory.
• Must know English + 2 regional languages (For ex: English + Hindi + Kannada / English + Hindi + Telugu).Good communication skills in English
• Incentives, Perks & Benefits:
• High Incentives / Variable Pay: Upto Rs. 1,80,000 per year extra if you achieve your targets. Your performance = your earning.
• Company provides beverages.
• Fun Friday activities and employee engagement in evening.Growth opportunities in service domain.
• Work Details:Working Days: 6 days working. Saturday & Sunday are working at NoBroker. You will get 1 weekday off (between Mon to Fri).Working Timings: 10 AM to 7 PM
• Location: Bengaluru, kaikondrahalli, sarjapur. road.