Customer Support Executive Voice - Advanced English
TP · Kochi · onsite · Posted 28d ago
About a minute. You'll make an account on the way through.
About this role
Customer Support Executive Banking HNI Process
Job Location: Kalamassery, Kochi
Job Description
We are hiring Customer Support Executives for our Banking HNI Customer Support Process. The selected candidates will be responsible for handling customer queries, providing excellent service, and assisting HNI banking customers with their account and service-related requirements.
Key Responsibilities
- Handle inbound customer calls and resolve banking-related queries.
- Provide professional and personalized customer support to HNI clients.
- Assist customers with account-related services and banking products.
- Ensure timely and accurate resolution of customer concerns.
- Maintain quality standards and follow company and banking process guidelines.
Candidate Requirements
- Graduation is mandatory.
- Minimum 1 year of experience in BPO voice process or customer service.
- Excellent communication skills in English.
- Good interpersonal and problem-solving abilities.
- Willingness to work in rotational shifts.
Salary
23,000 28,000 Take-home per month
Work Schedule
- 6 Days Working
- 1 Day Rotational Week Off
- Rotational Shifts
Benefits
- PF and ESI benefits as per company policy.
- Growth opportunities in the banking customer service domain.
- Professional work environment.
Contact HR (Fardheen)
-[phone removed]
Sourced from naukri