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    Job · 20643517

    LUCKNOW · FULLTIME

    Customer Support Executive ( Upselling)

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Lucknow · onsite · Posted 12d ago

    Sourced fromNaukri
    ₹1.5L - ₹3.0L PA0–4 yrsfulltimeLucknow

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    Section · 01

    About this role

    Hello Job Seekers,

    Greetings from Shining Stars ITPL!


    Note- We do not take any charges in the exchange of job placement from the candidates.


    We are hiring for Customer Support Executive for a Multinational BPO!


    Location-Lucknow (Hazratganj & Gomtinagar)


    Salary Up to 15K ctc & for Freshers

    Salary Up to 21K ctc & for Experienced

    with Quarterly bonus upto 2k


    • Only Graduate's can apply.
    • Freshers / Experience are welcome.
    • Good communication skills in English

    Shift Details

    • Shift: Rotational Shifts
    • Work Schedule:6 days working per week
    • Rotational week off

    Key Responsibilities

    • Handle inbound/outbound customer calls professionally.
    • Resolve customer queries via voice, email, and chat.
    • Provide accurate information and timely issue resolution.
    • Maintain quality standards and achieve productivity targets.
    • Record customer interactions accurately in the system.
    • Follow company policies and process guidelines

    Interested candidate can connect on [phone removed] (Shalini)


    Thanks & Regards,

    Shalini Singh

    HR Executive

    Shiningstars ITPL





    #bpo #fresher #bpojobs #lkohiring #bpohiring #customerservice #customersupport #bpojobsinlko #fresher #fresherhiring #rotationalshift #nightshift #customersuportexecutive #cse #csr #icse #cbse #icse #fresheropenings #english #voice #voicesupport #inbound #inboundcalls #semivoice


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    Section · 02

    Skills

    Customer ServiceCustomer SupportOutbound CallingcseCustomer CareUpsellingDomesticB2BSolving QueriesCustomer HandlingInside SalesCallingSales ExecutiveCommunication Skillscold callingvoicebpoinboundvoice processTelecallingTelesalesBpo SalesInsurance

    Section · Company

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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