Customer Support Executive ( Telle calling )

Role & responsibilities

- call customers from provided database who have taken / claimed Care Health Insurance

- Explain the importance of their feedback and guide them to give rating on Google

- Share Google review link via WhatsApp/SMS and assist customer to submit rating

- Maintain daily calling report - number of calls, connected, ratings received

- Follow up with customers who said they will rate later

- Maintain polite, professional and helpful tone

Preferred candidate profile

Good communication in Hindi & English

Basic smartphone knowledge - how to share link, guide for Google review

Convincing & polite behaviour

Freshers can apply,

experience in telecalling / customer support preferred

Qualification: 12th Pass / Graduate

Experience: 0-2 Years