Customer Support Executive / Sr. Executive

Job Title: Customer Support Executive / Sr. Executive

Job Description:

Are you looking to build or grow your career in the US Voice Process space? We are hiring dynamic candidates for our US Background Verification (Outbound Voice) process.

Key Responsibilities:

Conduct outbound calls to verify US applicants' personal, educational, and employment credentials.

Accurately document verification details and update internal databases in a timely manner.

Maintain high accuracy and quality standards in data recording and caller interactions.

Candidate Profile & Requirements:

Education: HSC (12th Pass) or Graduate (Freshers welcome!).

Experience: 06 months in BPO/Customer Support (Prior US Process or Outbound experience is a strong advantage).

Skills: Excellent verbal and written English communication skills.

Age Limit: Up to 30 years.

Work Details & Perks:

Shift Window: 6:30 PM to 5:30 AM IST (Rotational 9.5-hour shift).

Work Week: 5 Days Working (Fixed Saturday & Sunday Off).

Job Location: Loma IT Park, Ghansoli (Navi Mumbai).

Transport: One-way cab facility provided.

Interested Candidates Can Apply Directly:

Email ID: [email removed]

Contact / WhatsApp: [phone removed] Maryam Tambe