Customer Support Executive-Semi Voice Process
Valuelabs · Remote · remote · Posted 51d ago
₹1.0L - ₹4.0L PA0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Requirements of this Role
- Shift constraints: You must work strictly in the night shift to support overseas clients.
- Communication skills: High-level verbal and written english, strong phonetics, and professional etiquette are mandatory.
- Conflict resolution: You must be highly skilled at handling difficult or irate callers calmly.
- Channels: Managing omnichannel support via both international phone calls and email.
- Performance metrics: Meeting tight project KPIs and SLAs while performing deep research to resolve complex vendor queries. [1, 2]
Interested candidates can also reach out to me on my LinkedIn : linkedin.com/in/sai-ram-thudimilla-1a1167215
Sourced from naukri
Skills
English Verbal And WrittenUS HealthcareHealthcare BpoCommunication SkillsVoice Support
About ValueLabs
Valuelabs
IT Services & Consulting
7.0k+
employees
1997
29 years old
Hyderabad/Secunderabad, Telangana
India
₹1L – ₹4L PA
This role
About
Technology, innovation and problem solving €“ that€™s where we play. We specialize in digital enablement, software product development and data technology. We are a trusted technology partner to over 300 clients globally, serving them from 26 offices worldwide using our OneCompany® model of engagement.
We were born out of an unselfish act when we built a free, computer based learning program for school students. To sustain this financially, we used the same infrastructure for software projects and the original team of 3 people has now grown to over 7,500. The founding unselfish gene is intact and we bring that same spirit of service to clients globally.
We were born out of an unselfish act when we built a free, computer based learning program for school students. To sustain this financially, we used the same infrastructure for software projects and the original team of 3 people has now grown to over 7,500. The founding unselfish gene is intact and we bring that same spirit of service to clients globally.
Industries
IT Services & ConsultingSoftware Product
Employee ratings
2,182 reviews
3.5/ 5
Culture
3.3
Career growth
3.0
Work-life
3.5
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