SURAT · FULLTIME
Customer Support Executive (Query Receiver)
NJ Group
Surat · onsite · Posted 12d ago
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Section · 01
About this role
Job Description-
- Efficiently handle calls.
- Serve customers by providing relevant information.
- Resolve internal service problems and escalate when necessary.
- Provide proactive customer outreach.
- Collect and analyze customer feedback.
- Respond to customer reviews.
- Develop and document knowledge into helpful content.
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Section · 02
Skills
Section · Company
About NJ Group
NJ Group
Surat
IN
₹3L – ₹3.3L PA
This role
About
NJ Group is a leading player in the Indian financial services industry known for its strong distribution capabilities. Started in the year 1994 with the establishment of NJ India Invest Pvt. Ltd. the flagship company, has now diversified into various businesses and today has presence in businesses ranging from financial products distributor network, asset management, NBFC, insurance broking, wellness furniture solutions, FMCG and technology. Our rich experience in financial services, combined with executional capabilities and strong process & system orientation, has enabled us to shape a rising growth trajectory in our businesses. Product ranges are Mutual Funds, Insurance, Realty, Information Technology, Wellness, Interiors, Loan against security . NJ Group is based out of Surat in Gujarat, India and has presence in 185+ locations in India, Mauritius & Dubai and has over 2000+ employees and over 30,200+ Active Advisors (Partners) associated. The total Asset Under Management of 1,93,700+ Cr. of more than 32+ Lacs investors.
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132 reviews
Culture
3.4
Career growth
2.9
Work-life
3.5
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